Curriculum Vitae
Contact me here: arzoo_zaheer@yahoo.ca
I am also available for professional networking at LinkedIn, an online network of more than 20 million experienced professionals from around 150 industries.
HIGHLIGHTS OF QUALIFICATIONS
o Around 2 years of advanced administrative experience in regulated environment (3 months at a CRO and +1.5 years at a Medical Device company)
o Proficient in Microsoft Word, WordPerfect, Excel, Powerpoint, Access, Outlook, Publisher, Lotus Notes; demonstrated ability to quickly grasp working knowledge of softwares
o Strong knowledge of medical terminology acquired while working towards my biological sciences degree and clinical research diploma
o Knowledge of ICH GCP and FDA/TPD regulatory guidelines
o Fully comprehend and capable of implementing the informed consent process
o Knowledge of clinical trials and related processes(Phase I-IV), Adverse and Serious Adverse Event reporting
o Demonstrated ability to remain up-to-date with FDA, TPD, IRB, CBER, CDER, EMEA regulatory guidelines via accessing their websites
o Prepared drafts of clinical documents such as Investigator Brochure, CRFs, CV for Investigators/sub-investigators, Informed consent forms, and related regulatory forms
o Proficient in English, Hindi, Punjabi and Urdu
o Strong interpersonal, communication and diplomacy skills demonstrated via establishing positive working relationships with internal department staff, cross-departmental areas, suppliers, customers and transportation companies
o Demonstrated ability to effectively manage multiple projects for specific administrative and project support, within specified deadlines via effective task-prioritization and time-management
o Detail oriented, dependable, mature and flexible, with initiative and capacity to handle a variety of complex tasks simultaneously
o Demonstrated ability to remain detail-oriented and organized while managing computer-generated data (ex. Access queries/reports) and carrying out specified job functions
o Strong analytical and problem solving skills demonstrated while conducting research on a biology research project titled “Creating a Designer Organism–Introducing a 15th non-head segment into Drosophila melanogaster “
o Proven ability to act as a strong and efficient team player while acting independently, with minimum supervision, when required
RELEVANT EXPERIENCE
Business Development Officer
(Larial Analytical Inc.) Apr 09- Aug 09
o Part time, commission based opportunity
o Identify and engage new clients in academic, biotech, pharma and fermentation sectors
o Review and establish contract pricing for medium to large scale projects
o Assist in designing promotional tools
Clinical Site Coordinator
(i3 Innovus) Oct 08-Dec08
o Created informed consent forms for two clinical (educational) studies
o Reviewed case report forms and provided relevant feedback
o Created and presented clinical presentations (“Privacy Issues”, “Marketing Material”, “Assessing Subjects’ Understanding”, “Handling Subject Inquiries Efficiently”)
o Created clinical marketing material (flyers, patient education brochures)
o Demonstrated ability to remain proactive and efficient while assessing real-life situations relevant to recruiting patients
o Lead and participated in group meetings
o Collaborated with management and colleagues about project assignments
o Completed required trainings
o Initially began as a full-time 6 month contract; ended due to lack of funding (possible extension of contract promised)
Expeditor
(VWR Int.) Dec 06-Jan 08
o Expedited top 100 orders on a weekly basis
o Prioritized and managed multiple assignments in a very fast-paced, high-pressure environment
o Resolved any order-related conflicts efficiently within a specified time-frame
o Prepared and managed Access queries and reports for critical orders
o Liaised with internal department staff, cross-departmental areas, suppliers, customers and transportation companies
Marketing Assistant
(VWR Int.) Sep 06-Dec 06
o Designed and mailed out flyers, brochures to promote products
o Updated the Marketing website with Edit Centre 05, while ensuring that all recent flyers and promotions are available online
o Retrieved comparative prices and sales status for a given set of products for cost analysis of products using ESS, VBQ and CrossPlus
o Performed cross-referencing for several products via Cross Plus
o Assisted Marketing Manager with various projects
Bids Coordinator
(VWR Int.) Apr 06-Sep 06
o Contacted vendors to collect technical data for the quotations
o Processed quotes via VBQ
o Employed ESS and Customer Search to retrieve customer’s account information
o Performed extensive cross-referencing of a huge variety of laboratory products by using Cross-Plus, VWR International Websites (U.S. and Canadian), VWR catalogue, vendor’s websites and their catalogues
Research Experience
(University of Toronto) Summer 04 & 05
o Researched and composed a research proposal titled “Creating a Designer Organism–Introducing a 15th non-head segment into Drosophila melanogaster”
o Designed and conducted genetics experiments in collaboration with Dr. Larsen
o Utilized online biology databases such as PubMed, NCBI, FlyBase and Entrez
o Performed PCR, gel electrophoresis, DNA and RNA extraction and isolation, DNA and RNA analysis besides other cell and molecular biology lab techniques
PROFESSIONAL DEVELOPMENT
In-house Training, I3 Innovus Oct 08-Dec 08
Related Courses: Hyperlipidemia – Drug Targets & Use, The Epidemic of Type 2 Diabetes and New Treatments in Development, Fraud &Misconduct, Introduction to Good Clinical Practice, Informed Consent, Ethical Review Boards, Handling Sensitive Data and Electronic Media, Conflicts of Interest.
Clinical Research Associate, Kriger International Aug 07-Jun 08
Harvard Manage Mentor Plus Aug 07-Jan 08
Related Courses: Giving and Receiving Feedback, Focusing on Your Customers, Running a Meeting, Making a Presentation
Honours BSc, University of Toronto Sep 2000-Nov 05
Major: Biology, Minor: Mathematics and Philosophy
Related courses: Introductory Physiology, Physiology of Regulatory systems, Anatomy, Cell and Molecular Biology, Organic Chemistry, Calculus, Dynamics and Chaos, English, Linguistics
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